The Texas Tribune, the state’s go-to source for Texas politics and public policy news, is hiring an office manager to manage day-to-day operations in a dynamic newsroom.
The office manager is the first point of contact for guests, employees, visitors, and vendors to the Tribune’s downtown office, one block from the Capitol. Using great communication and organization skills, the office manager will cultivate a welcoming and efficient professional setting. That will require fluent knowledge of logistics, operations and workflows, and an ability to collaborate seamlessly with our executive team, managers and employees. The office manager is key to optimizing our processes and systems by partnering with Finance, Human Resources and IT Operations. This role is a great opportunity for spirited individuals with strong interpersonal skills who can handle unexpected challenges when they arise and foster a calm, good-spirited and well supported work environment. This position will report to the Director of Human Resources.
The salary for this position starts at $55,000, depending on qualifications.
The office manager is the first point of contact for guests, employees, visitors, and vendors to the Tribune’s downtown office, one block from the Capitol. Using great communication and organization skills, the office manager will cultivate a welcoming and efficient professional setting. That will require fluent knowledge of logistics, operations and workflows, and an ability to collaborate seamlessly with our executive team, managers and employees. The office manager is key to optimizing our processes and systems by partnering with Finance, Human Resources and IT Operations. This role is a great opportunity for spirited individuals with strong interpersonal skills who can handle unexpected challenges when they arise and foster a calm, good-spirited and well supported work environment. This position will report to the Director of Human Resources.
The salary for this position starts at $55,000, depending on qualifications.
Your responsibilities include:
- Act as primary contact between the Tribune and office building management, provides information regarding facilities maintenance, answers questions about office operations and procedures, interacts with vendor representatives, manages office policies, and manages general office safety protocols..
- Supports Tribune office operations by partnering with Finance, Human Resources and IT Operations to carry out operational best practices, identifies potential issues and takes preventative measures for solutions.
- Greets guests, employees, visitors, and vendors to the office as the front desk representative. Uses excellent customer service skills to answer phone calls to the office and directs inquiries to the appropriate areas.
- Uses workplace software – Google Docs, Zoom, Microsoft Office, Expensify – to support orderly workflows and carry out essential functions.
- Has basic knowledge of IT systems and readiness to call for service if the phone, cable or copier go out.
- Ensures that the office has adequate supplies and break-area supplies for newsroom employees to do their jobs, monitors stock and orders new inventory when necessary.
- Sorts and organizes incoming mail and delivers mail to intended recipients. Answers incoming mail addressed to the office. Ensures outgoing mail is properly handled.
- Assists Tribune in organizing staff lunches, happy hours, catering, and social events as needed. Occasionally order food and beverages for internal events.
- Other duties as assigned.
- Bachelor’s degree and 2 + years experience as an office manager, front office manager, receptionist, or administrative assistant OR equivalent combination of education and relevant experience.
- Proficiency in the Google Workspace environment, such as Gmail, Google Docs, and Google Calendar.
- Prior newsroom experience is preferred but not required.
- Demonstrated ability in proactive communications for providing updates on priorities and projects.
- Strong organizational skills with an acumen for prioritization.
- Ability to work cooperatively with others in a professional office environment.
- This position is based in Austin and will require regular office hours in our downtown office location Monday through Friday from 9 to 5.
- Spanish-language proficiency preferred.
About The Texas Tribune
Here’s what you should know about the Tribune. From day one we’ve had disruption, innovation and risk-taking in our DNA. We’re ambitious as all get out but still have the punch-above-your-weight mentality of a scrappy start-up. We believe we can meet the demands of our audience and our own expectations for excellence without breaking the bank — or our staff. We understand not everything is a story for us — we have to make choices — but we’re always looking to expand our boundaries. We’re nonprofit because the challenging economic reality for media these days obligates us to find a different way, reliable and sustainable, to fund serious journalism. We’re nonpartisan because we live in the United States of Confirmation Bias — and we don’t need to be part of the problem. We don’t need to be yet another source of information affirming the voices and perspectives that are already in people’s heads. At the same time, nonpartisan is not non-thinking. We call B.S. when B.S. needs to be called.
All of us at the Trib believe the best way to achieve that mission is to resemble the state we cover. We’re committed to building an inclusive newsroom for people of all backgrounds and ages, and we’re taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply for this role, including women, people of color, LGBTQ people and people with disabilities.
Location
The Texas Tribune office is located in downtown Austin, steps away from the Texas Capitol building. We have colleagues in the organization that come into the office on a regular basis and colleagues that are based in various cities throughout the United States. We encourage our product team members to work from a location that allows them to do their best work with the exception that we do require that the person in this role be based in the United States. This role is open to remote applicants based in the U.S.
Benefits
This job is full time and has the following benefits:
- Medical, vision and dental insurance
- Cellphone stipend
- 20 days of paid time off each year
- Up to 16 weeks of paid family leave plus four weeks of additional job protection
- 401(k) matching
- Support for professional training and attending industry conferences
- Remote working flexibility
Submit your application here before May 22, with a resume and examples of your work. Please submit a cover letter detailing your vision for this position and how you would approach the work. We can't wait to hear from you.
The Texas Tribune is an Equal Opportunity Employer. We are committed to diversity and building an inclusive environment for all, and we encourage applicants of all identities, backgrounds, ages, and abilities to apply. Learn more about The Texas Tribune here.